Read the text and answer the
questions
Dear Big Meal’s representative
I’m writing to inform you that I had a negative bad experience at your location in Columbus, New Jersey on August 4. My receipt number is 512, and the person who handled my order was Alex.
First of all, I recognize that you, as the reader of this letter, are not
responsible for my bad experience, but I am still upset about the situation.
I went to the drive through and ordered seven meals
with no pickles. When I received my order, I checked that all of the sandwiches
and fries were in the bag paid and drove away. When 1 got home, 1 realized my
number seven had pickles on it. I’m allergic to pickles, and I didn’t want to
waste the sandwich, so I drove back to the drive through to explain the
situation and get it fixed.
I feel very disappointed with this interaction, as I
usually enjoy my experiences at your restaurant. To fix this situation, I would
like a coupon for a free meal of my choice. I think an apology from Alex is
also appropriate.
Please contact me at 555.555.5555 or email me back
at jkorkell@gmail.com. I would like this situation to be resolved so I can
continue to be a loyal Big Meal’s patron.
Best,
Jim Korkell
What
is the letter about?
A.
Applying for a job
B.
Complaining bad service
C.
Ordering a certain item
D.
Inquiring Mr Jim Korkell
E.
Reserve for a meal
Who is in charge to take the order of “the drive
through service”?
A.
The cashier
B.
Alex
C.
Jim Korkel
D.
The manager
Read the text and answer the questions
Dear
Sir/Madam
I am writing to complain about an article in last
Monday’s newspaper. “School fail low-income children.” As the head teacher of
one of the largest
high
schools in the city.I feel strongly that the article does not describe our
school.
My school has children from many different
economic background, but a large percentage some from lower-income families.
Nevertheless, our tests
show that
the children do well and benefit from
the excellent work our teachers do. Last year our school moved from 24m to 5th
place according
to the
official assesment by the state goverment. This is clearly not the “Tailure”
that the article suggest.
I would be strongly recommend that more carefull
reserch should be conducted in the future so that your newspaper will be more
realistically describe
the true
situation in our schools.
Yours sincerelly,
Joan Gonzales
The
letter shows Ms. Gonzales's strong disagreement with the newspaper’s claim that
....
A. Children
from low-income families do not perform well in the official assessment
B.
The poor students in her school fail in the national examination
C.
Her school only admit students from economically
advantaged families
D.
Many
of her students fail because of their parents' low income
Low-income children are not as good as high-income children
What is expected by Joan Gonzales from Monday's
newspaper?
A. To
present information based on facts
B.
To
conduct more research
C.
To fix the information given
D.
To explain more about that school
E.
To be responsible for the report
Read the
text and answer the questions
Taylor, Inc694
Rockstar Lane
Durham, NC 2778
Dear Human Resources,
I just read an article in the New Observer about Taylor’s new computer centre
in North Durham. I would like to apply for a position as an entry-level
Progammer at the centre.
I understand that Taylor produces both in-house and documentation. I am a fresh
graduate of De Vry Institute of Technology in Atlanta with an Associate’s
degree in Computer Science. In addition I have taken a broad range of courses,
I served as a computer consultan at the
college’s computer centre where I helped training computer users on new systems.
Qi will be happy to meet you at your
convenience and discuss how my education an experience match your needs. You
can reach me at (919)233-1552
Sincerely
Raymond Krick
What is the text about ?
A. An order letter
B.
An application letter
C. A complaint letter
D. A reservation letter
What will the Human
Resources Department probably do after reading the letter?
A. Evaluate the salary offered.
B. Start working at Talyor, Inc
C. Promote Mr Krick to be a manager.
D.
Consider Mr Krick for an interview.
“You can reach me at .....” (3rd
paragraph)
The underlined word
has the similar meaning to...........
A.
B. Take
C. Send
D. Give
E.
contact
Read the following text to answer questions
April 7, 2017
Dear Barbara,
Hi there. How are things with
you? It's good to know that you are doing fine in business. Have you received
my postcard?
I am now sitting in my hotel
room writing a letter to you about my wonderful holiday. I think this is the
most wonderful holiday have I ever had. There are a lot of
interesting tourist objects to visit, beautiful local art and craft, tasty
traditional food, and much more. It's Thursday today. I can't believe this my
last day. I wish I could spend more time here. I am certain I will stay longer
on my next visit.
I'll be home about 3 p.m.
tomorrow if the flight is on time. On Monday I must go back to work. I can't
wait to show my video to my class.
Okay, that's all for now. Send
my love to your children.
Best wishes,
Vivian
MENENTUKAN
GAMBARAN UMUM
1. The letter tells us
about ....
a. Barbara's letter
b. Vivian's favorite
places
c. Vivian's holiday in
Bali
d. Barbara's plan to
visit Bali
e. Vivian’s promotion
about Bali
MENGIDENTIFIKASI
INFORMASI TERTENTU
2. On what day is Vivian
going to arrive home?
a. Sunday
b. Monday
c. Thursday
d. Friday
e. Saturday
MENGIDENTIFIKASI
INFORMASI RINCI
3. The letter shows that
Vivian ....
a. did not have
nice holiday
b. had not eaten the day
before
c. bought all
beautiful local art
d. stayed in hotel
during the holiday
e. had tasted the traditional food
MENGIDENTIFIKASI
INFORMASI TERSIRAT
4. We can guess that
Vivian works as......
a. A Doctor
b. A Lawyer
c. A Teacher
d. A Secretary
e. A Tourist guide
MENENTUKAN
MAKNA KATA
5. “I think this is the
most wonderful holiday have I ever had" (paragraph 2)
The
underlined word has the same meaning with ...
A. ordinary
B. awesome
C. common
D. popular
E. hateful
Read
the text carefully then answer the following questions.
Simon
Powell
The
Human Resources & Administration Head
Inara Lightings, Ltd.
Abu Dhabi
United Arab Emirates
Inara Lightings, Ltd.
Abu Dhabi
United Arab Emirates
Dear
Sir or Madam :
I am writing to explore the possibility of employment as
Document Controller in your reputable firm. I am a Computer Science graduate of
the University of the Philippines, Diliman, Quezon City. I bring with me
several years of experience as information systems analyst of leading companies
that include Nissan Motor Philippines, Inc.
My strong computer skills, knowledge of modern word
processing software, and project management tools are but some of the things
that make me an asset to your company.
Attached is my resume for your perusal. Should you require
any further information, I can be reached at 632-555-1234 (during regular
business hours), or at 632-555-6789 (at weekends).
Yours
Faithfully,
John Wang
John Wang
MENENTUKAN
GAMBARAN UMUM
1. What is the letter
about?
A. A personal letter.
B. An inquiry letter.
C. A complaint letter.
D. A resignation letter.
E. An
application letter.
MENGIDENTIFIKASI
INFORMASI TERTENTU
2. What is the position
being applied?
A. Document
controller.
B. Information systems analyst.
C. Workers at Nissan Motor
Philippines.
D. Modern word processing
software analyst.
E. Human Resources and
Administration Head.
MENGIDENTIFIKASI
INFORMASI RINCI
3. Why did John Wang
write the letter?
A. To quit a job.
B. To apply
for a job.
C. To enclose a CV.
D. To seek for a resume.
E. To give contact
details.
MENGIDENTIFIKASI
INFORMASI TERSIRAT
4. Based on the
information in paragraph 2, which of the following might be the applicant’s
character?
A. Reluctant.
B. Awkward.
C. Confident.
D. Annoying.
E. Selfish.
MENENTUKAN
MAKNA KATA
5. What does the
word perusal mean?
A. Something to write.
B. Something
to read.
C. Something to apply for.
D. Something to comment.
E. Something to announce.
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